Running a healthcare practice is not a simple matter.  You’ve got patients to care for, staff to manage, regulations to follow, and a business to keep afloat. It can feel like you’re juggling a million things at once.  Let’s walk through seven key things you should keep in mind to make sure your practice runs smoothly while delivering top-notch care.

1. Create a Memorable Patient Experience

Think about your patients’ journey from the moment they step through your door (or even before that). Is your front desk friendly and welcoming? Does your waiting area make them feel comfortable and relaxed? Patients notice these things, and they matter just as much as the care they receive. If people feel cared for in every interaction with your practice, they’re more likely to return and recommend you to others. Convenience plays a big part in patient satisfaction, too. Is it easy for them to book appointments online or through a phone call? Are your systems smooth and stress-free, or are patients left hanging on hold or struggling to navigate a clunky website? Get these small details right, and you’ll build trust that lasts. (more…)