Abuse and Neglect, Electronic Records, Yale / 15.11.2019
Physicians Give Their Electronic Medical Records Systems an “F” for Usability
MedicalResearch.com Interview with:
Edward R. Melnick, MD, MHS
Assistant Professor of Emergency Medicine
Program Director, Yale-VA Clinical Informatics Fellowship Program
Principal Investigator, EMBED Trial Network
Yale School of Medicine
New Haven, CT 06519
MedicalResearch.com: What is the background for this study?
Response: We know that physicians are frustrated with their EHRs and that EHRs are a driver of burnout. This is the first study to measure these issues nationally.
We included a standardized metric of technology from other industries (System Usability Scale, SUS; range 0-100) on the AMA’s 2017 physician burnout survey. This metric has been used in >1300 other studies so we can compare where the EHR’s usability is to other everyday technologies. We are also able to measure the relationship between physicians’ perception of their EHR’s usability and the likelihood they are burned out.
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