Scribes Can Reduce Documentation Burden for Primary Care Physicians, But Cost is High

MedicalResearch.com Interview with:

Richard W. Grant MD MPH Research Scientist III, Kaiser Permanente Division of Resarch Adjunct Associate Professor, UCSF Dept Biostatistics & Epidemiology Director, Kaiser Permanente Delivery Science Fellowship Program Co-Director, NIDDK Diabetes Translational Research post-doctoral training program

Dr. Grant

Richard W. Grant MD MPH
Research Scientist III, Kaiser Permanente Division of Resarch
Adjunct Associate Professor, UCSF Dept Biostatistics & Epidemiology
Director, Kaiser Permanente Delivery Science Fellowship Program
Co-Director, NIDDK Diabetes Translational Research post-doctoral training program

MedicalResearch.com: What is the background for this study?

Response: Primary care in the United States is in a state of crisis, with fewer trainees entering the field and more current primary care doctors leaving due to professional burnout. Changes in the practice of primary care, including the many burdens related to EHR documentation, has been identified as a major source of physician burnout. There are ongoing efforts to reduce physician burnout by improving the work environment. One innovation has been the use of medical scribes in the exam room who are trained to enter narrative notes based on the patient-provider interview. To date, there have only been a handful of small studies that have looked at the impact of medical scribes on the provider’s experience of providing care.

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